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Standard Domestic Freight 

QLD, NSW, VIC, ACT – $11.95 inc gst

SA, WA, NT, TAS – $14.95 inc gst

Standard domestic freight charges are based on standard parcels being delivered to metropolitan areas. Bulky/heavy items and/or orders being dispatched to non-metropolitan areas may be subject to additional freight charges. A quote will be provided prior to dispatching your order.

Express freight options are available as shown at checkout. We are not able to guarantee next-day delivery. Express parcels will be dispatched with Australia post within the express post network.

The First Aid Shop aims to dispatch all orders received by 11.ooam Mon-Fri (AEST) on the same day (subject to stock availability). During busy periods this may not be achievable and will be dispatched the following day.

The First Aid Shop does not guarantee courier delivery times. Your items will be dispatched with your selected shipping option once all items are available for dispatch. Should there be a delay in dispatching your order, we will contact you to advise. Tracking numbers can be provided on request, please email sales@thefirstaidshop.com.au or call 1300 423 477.

Standard Domestic Freight Estimated Delivery Times – Metro Areas (Business Days). Times are shown as per Australia Post/Startrack delivery times

Location Business Days
QLD Brisbane Most arrive within 1-2 business days
NSW Sydney Most arrive within 2-4 business days
ACT Canberra Most arrive within 2-4 business days
VIC Melbourne Most arrive within 2-4 business days
TAS Hobart Most arrive within 4-7 business days
SA Adelaide Most arrive within 3-6 business days
WA Perth Most arrive within 7 business days
NT Darwin Most arrive within 7 business days

The First Aid Shop may when necessary, use a different freight option to send your goods if this option provides the same or better delivery time. For example, we may ship your goods in an Australia Post Express Satchel rather than sending with a road service should your goods fit.

If you would like to check stock availability prior to confirming your order, please call 1300 423 477.

The First Aid Shop uses the following couriers to dispatch our goods

  • Startrack (road freight)
  • Australia Post (e-parcel and my post business)
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