Free Shipping on Online Orders Over $150.00

Conditions Apply

Free Shipping Offer

Eligibility: This free shipping offer is available exclusively for online orders that meet or exceed the minimum order value of $150 (AUD).

Geographic Limitations: The offer is valid only for orders shipped within Australian Metropolitan areas. Orders intended for shipment to regional and remote areas are not eligible for this promotion and will incur additional shipping fees. This will be communicated before the dispatch of goods.

Order Type Restrictions: The free shipping offer applies to standard-sized packages only. Orders containing bulky items or exceeding standard weight and size dimensions determined by our shipping partners may be subject to additional shipping charges. This will be communicated prior to the dispatch of goods.

Validity: The free shipping offer is available for a limited time and may be subject to change or cancellation without prior notice. The First Aid Shop reserves the right to modify or discontinue this offer at any time at its sole discretion.

Shipping Method: Eligible orders will be shipped using a standard shipping method chosen by The First Aid Shop. Expedited or priority shipping services are not covered by this offer and can be quoted at additional costs if available.

Combining Offers: This free shipping offer cannot be combined with any other promotions or discounts unless explicitly stated. The offer is not transferable or redeemable for cash or credit towards any purchases.

Returns: Orders shipped under the free shipping offer that are returned will be refunded the purchase price less any shipping costs incurred by The First Aid Shop unless the return is a result of our error.

Acceptance of Terms: By taking advantage of the free shipping offer, customers agree to be bound by these terms and conditions. It is the responsibility of the customer to read and understand these terms before placing an order.

Customer Service: For more information about this free shipping offer, or if you have any questions or concerns, please contact our customer service department through our website contact form or by phone during business hours.

The online store retains the right to update or revise these Terms and Conditions at any time without prior notice. It is advised to review them periodically to stay informed of any changes.


Standards Shipping Rates

QLD, NSW, VIC, ACT – $11.95 inc gst

SA, NT, TAS – $14.95 inc gst

WA – $22.00 inc gst

Shipping rates are based on standard parcels being delivered to metropolitan areas only. Bulky and/or heavy items and orders being shipped to non-metropolitan areas may be subject to additional charges. A quote will be provided by our team before dispatching your order.


Delivery Times

We want you to receive your order as quickly as you do! We use multiple shipping companies to deliver our goods, including Australia Post, Aramex and Startrack. Unfortunately,  we are unable to guarantee delivery times. Once your order has been dispatched from our warehouse, they are in the hands of our delivery partners.

Indicative delivery times can be viewed below. Times shown are intended as a guide only and are a reflection of recent past performance. There is no guarantee that parcels will be delivered within these timeframes as delivery depends on various factors our of our control.

Location Business Days
QLD Brisbane Most arrive within 1-2 business days
NSW Sydney Most arrive within 2-4 business days
ACT Canberra Most arrive within 2-4 business days
VIC Melbourne Most arrive within 2-4 business days
TAS Hobart Most arrive within 4-7 business days
SA Adelaide Most arrive within 3-6 business days
WA Perth Most arrive within 7 – 10 business days
NT Darwin Most arrive within 7 business days

If you would like to check stock availability prior to confirming your order, please call 1300 423 477.


Delivery Partners

  • Aramex Australia (Formally Fastway Couriers)
  • Startrack
  • Australia Post


Click & Collect

You may opt to use our Click & Collect service at checkout. Collection is from our Gold Coast warehouse, 1/27 Ford Road, Coomera, QLD, 4209.
Please DO NOT attend our warehouse until you have been contacted. Orders must be collected between 8.30am and 4.30pm Monday – Friday.

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